Patient Validation

• iTrack allows your practice to validate if a patient is a member of a specific medical aid scheme. As an added benefit iTrack also provides a full list of all dependants on the medical aid scheme.

Feedback Report

• iTrack provides an immediate feedback report once claims have been sent to the medical aid scheme indicating claims accepted and rejected plus the reasons of the claims rejected
• This report will be displayed on the batch history screen without you having to print the report.

Multiple Practice view function

• iTrack gives you the functionality to enable multiple practices while running off a single installation, allowing you to change between each practice without having to leave the system.

History Archiving

• iTrack automatically archives older batches ensuring that your practice is presented with the latest up to date claims.

Search Function to track claims

• iTrack enables you to search for specific claims whether accepted or rejected.
• iTrack has a range of filters that include account numbers, medical aid member numbers, patients first names or patient surnames, allowing for easy tracking of submitted claims.

Medical Scheme Listing

• iTrack provides an up to date list of the current active medical aid schemes that includes Medical Aid name, administrator, telephone number and most importantly the corresponding medical aid routing code (Link Code).

Error code listing

• iTrack provides the full description of an error code to aid in the fixing of rejections to be easily resubmitted to the sheme